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	Exceeding Expectations Our mission is to provide our clients with excellence in Hosting Voice and Data services, and commercial Telecom and Voice services. We aim to achieve this through: Recruiting, training and developing talented people Creating solutions which match the needs of each client Delivering levels of quality services which exceed client expectations Applying vigorous cost controls to all processes Partnering with only the best local suppliers Being excellent corporate citizens We have achieved the following awards in recognition of our commitment to quality, innovation and service to our clients: ISO9001:2000 Quality Standard FSB membership As a member of the Federation for Small Business, we recognise that our strength lies in the quality of our employees. This quality can only be achieved through a pro-active and co-ordinated training and development programme to maintain our high standing in the marketplace. IDN is proactive in working with small and medium size enterprise to encourage innovation and business development.