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Our telecommunication systems provide a vast range of services, which due to their modular and well-designed nature, can easily be modified according to the needs of the user. IDN is prepared to offer new services to meet customers' growing requirements. IDN also provide carrier services with tailor made products for variety of markets. We provide a range of prepaid services that cover:
- Call-direct / Calldirect services
- Call-back /Callback services
- Internet Call-back /Internet Callback services
- Calling card services
- Call shop services
VoIP call termination
IDN can assist you in developing your corporate VoIP using our global voice over IP virtual private networks. Our voice over IP network is fault tolerant, with full redundancy and self-healing network built for high volume voice and data traffic.
Satellite system for international termination
This option is suitable for remote sites (e.g. Central Africa) with poor telecommunications infrastructure. Please see our satellite services page for more information on this product.
Call centre services
This is an automated attendant system which, can answer calls, offer options to the caller for services and information and also is able to record information provided by the caller.
Our non-standard products involve development of specialized integrated voice response platforms according to the needs of the user. In such cases the user provides the specification for the product and we do the development work in our national or international offices. Some examples of these products are:
- Automated call centres
- Automated telesales services
- VoIP platforms (Internet phone calls)
- Internet and Telecom integration technologies
- Voice recognition systems
- Text to speech conversion systems
- Internet Fax
- Internet Voice
- Mail to Fax
- Fax to Mail
- Internet call back
PDF document
For further information please see our corporate services PDF document.